Faculty of Science - Leading creativity and innovation in the sciences


Enrolment troubleshooting

What does the enrolment message mean? What should I do?

When you have accepted your offer for a programme, you can start enrolling into your courses.

You may receive a message when you validate your enrolments via the enrolment cart OR if you attempt to enrol (without validating).

Below is a list of messages that you could receive when enrolling and what they mean. Advice on what you should do if you receive the message is also listed below.

All messages will appear at the bottom of your enrolment. It is always important that you read them so you understand what they mean and if you need to apply for a concession you can select the correct reason.

If you receive a message that is not identified below, please email scifac@auckland.ac.nz. Indicate your ID number, what the message was and which course you were attempting to enrol into. One of our staff will get back to you as quickly as possible

OR

if it is urgent, please come into the Science Student Centre.
 

Messages that you might receive when enrolling


IMPORTANT: Most courses have class notes or course notes which appear at the top of the page. Please ensure that you read these notes as it can ensure that you enrol into the correct streams successfully

What is the message?  What does it mean?  What should I do? 
Unable to add this course - requisites have not been met.

Or

Requisites not met for Course/Class, not enrolled
Requirements have not been met to enroll into the specified course/class. The enrolment transaction was not processed

This means that you do not meet the prerequisite requirements and/or GPA requirement for the course you are trying to enrol into.

You can apply for a concession, however, be aware that priority is given to students who meet the prerequisite & GPA requirement.

If the course you are attempting to enrol into is a requirement for your major and you do not meet the prerequisite or GPA requirement, enrol into the prerequisite courses OR it is strongly recommended to see the Science Student Centre student advisers to discuss your academic progress.

Class is full.

This means that the class (or stream) you have applied for is full

OR

if you do not meet the GPA, you will receive this message as well.

If there are other streams available for the course, you will need to select another time. If the other times clash with another course you have enrolled into, you may need to rejig your timetable

If you do not meet the GPA requirement, apply for a concession, however be aware that it is not guaranteed that the concession will be approved.

Unable to swap to this course - class is closed. This means that the class you are attempting to swap into is full. Best to remain in the stream you currently are in.

If not a core course, student can drop course and select another to enrol into that fits their timetable.

You cannot add this course due to a timetable clash with class XXXX. This means that you have a clash of 1-hour or more.

It is not automatic that students will be approved a timetable clash. It is strongly recommended that first year students do not enrol into courses which have timetable clashes.

If the course you are attempting is an elective course and is clashing with a core course, check if there is another stream that you can enrol into. If not, it is strongly recommended you select another course.

If it is a clash between 2 core courses (i.e. these are required courses for your major), apply for a concession.

Department consent required. This means that approval is required from the department. Apply for a concession online. Departments will be forwarded (on a daily basis) list of students who have applied for concessions for approvals.
The combined section class xxx and wait list is full. This means that the stream you have applied for is full and no waitlist is available. Check that you meet the entry requirements to this course. If you do not, apply for a concession online.

Departments will be forwarded (on a daily basis) list of students who have applied for concessions for approvals.

Request not processed. There is no wait list available. This means that your enrolment attempt has not been processed and there is no waitlist connected to this course. Check that you meet the entry requirements to this course. If you do not, apply for a concession online.

Departments will be forwarded (on a daily basis) list of students who have applied for concessions for approvals.

Available seats are reserved. Reserved seat requirement not met. Student not enrolled. Available seats are subject to reserve capacity requirements. This means that streams are reserved for students in a particular programme and/or plan. Go back and check the class notes to ensure that you are selecting the right class/stream for your programme/plan, than try enrolling again.

If you need a particular class but do not meet the programme and/or plan requirements you may apply for a concession. Please note though if ypou do not have a good reason to be in the particular class/stream your concession request will be declined.

Other messages that you might receive when enrolling


What is the message?  What does it mean?  What should I do? 


Success/Message

Third time enrolment

If you have failed the course once, then this message will come up. It means that you have been approved enrolment, however, if you fail this course a second time, your third attempt will be blocked and you will need to apply for a concession. You do not need to do anything.

Just be aware that you should endeavour to pass the course as a third attempt to enrol will mean you must apply for a concession and no guarantee that it will be approved.

Success/Message – The pre-requisites has been met conditionally. The enrollment is allowed with the condition of satisfying the pre-requisites before the start of the class. This means that your enrolment has been conditionally approved, subject to you meeting the requirements at the end of the semester.

The requirements will prerequisite as well as GPA requirements, which will be checked once results are released.

You do not need to do anything but ensure you pass your courses and pass well.

The Faculty will be checking for students to ensure, that once results are released, you still meet the prerequisite and GPA requirements. If not, students will be dropped and notified.

Students who still wish to be considered for the course will need to submit a concession, however be aware that this may not be approved and students should select other courses.