First aid/medical emergency

First aid is the initial care of someone who has been injured or becomes suddenly ill.

The goals of first aid are:

  • To sustain life
  • To prevent an illness or injury becoming worse
  • To promote recovery

You can find first aid cabinets in all areas of the University. You can find first aid rooms in the Registry, Human Sciences, Chemistry, Engineering, Business and Law buildings on the City Campus as well as the Grafton and Tamaki Campuses. Most departments also have people trained in first aid, while major buildings have first aiders equipped for emergencies.

Medical Emergency Actions

  • Call out for the assistance of a first aider
  • Immediately dial 111 for an ambulance if person is experiencing a life threatening medical emergency
  • Contact UniSafe on 966 or dial 0800 373 7550
  • If you are trained or confident in first aid, provide emergency assistance until the arrival of an ambulance or qualified medical expert
  • Stay calm, stop and think
  • Remember patient management plan SRABCDS


  • Don't put yourself or others at risk to attend to an injured person
  • Check that the area is safe for you, other people and the patient - if it's not, wait until emergency help arrives.


  • Get a response from the injured person as a check for consciousness - shake them gently and shout
  • If no response, call 111 and ask for an ambulance
  • If they're conscious, check for other injuries


  • If there's no response, turn them on their side and check that their airway is clear of obstructions


  • Check for breathing. Is the patient's chest rising and falling? Are they making breathing sounds? Can you feel their breath on your cheek or hand?
  • If they're not breathing roll them on their back. Tilt their head and lift their jaw to open their airway. Seal their nose, cover their mouth and give five quick breaths.
  • If they are breathing put the patient in a stable side position and check for other injuries


  • Feel for the patient's pulse in the groove beside their Adam's apple
  • If there is no pulse, start CPR (cardiopulmonary resuscitation) or if you don't have this skill, call for help.


  • Attach AED as soon as available
  • Follow the prompts from AED

Severe Bleeding

  • Check for Severe Bleeding

Emergency Defibrillator Locator

CPR Rate Compression Depth
30 compressions, two breaths = one cycle.

Compression rate: approximately 100 per minute.

For adult CPR, start with 30 compressions, then two breaths. For a child or infant, start with two breaths and then give 30 compressions. Continue CPR until ambulance arrives or signs of life return.

Adult: two hands, centre of chest, one-third of chest depth.

Child (1 to 8 years): one hand, centre of chest, one-third of chest depth.

Infant (under 1 year): two fingers just below nipple line, one-third of chest depth.

Location of Automatic External Defibrillators on University of Auckland Campuses


Sector 100 Building    Area / Room Location
  Clock Tower 105 Ground Floor Student Info Center
  Old Biology Building 106 Level 1 Lobby, outside room 109
  Thomas Building   110 Level 2 Corridor 200C4, next to room 253
  Thomas Building 110 Level 4 Corridor 400C3, outside room 440
Sector 200 Building   Area / Room Location
  Okareta - Arts Administration 215 Room G01
  Arts 1 206 Level 3, 14a Symonds Street, Room 307
  Arts 2 207 Room 315
  Music School 250 Main Reception
  Māori Studies 253 Reception Level 0, 16 Wynyard Street,     Room 111
  Owen G Glenn 260 Main Lobby Level 1, Adjacent ASB Bank
  Pacific Studies 273 Reception
  Human Sciences Building 201E Level 6 Room 660 Psychology Department
  Human Sciences Building 201N Level 6 Room 680 School of Environment
Sector 300 Building   Area / Room Location
  Science Centre 301 Level 5, Reception Chemistry Department
  Science Centre 303 Level 1, East Podium 100.C2 Science
  Science Centre 303 Level 3, Reception Statistics Department
  Science Centre 303 Level 4, Reception Mathematics Department
  Recreation Centre 314 Reception
  Student Commons 315 Level 3 Student Health Centre
Sector 400 Building   Area / Room Location
  Faculty of Engineering 401 Main Reception Lobby (Level 4)
  Faculty of Engineering 402 Workshop Canteen
  Faculty of Engineering 403 Level 12 Main Common Room
  UniSafe Building 409 24 Symonds St, Call Unisafe extn 966 or 08003737500
  Architecture 421 Student Centre
  Fine Arts 431 Level 4 Foyer
  UniServices House 439 Level 6 Reception, Bio-Engineering Institute
Sector 600 Building   Area/ Room Location
  Financial Services 620 Ground floor lobby, 49 Symonds St
Sector 800 Building   Area / Room Location
  Fisher Building 804 Level 3, CAD Mail Room 324


Sector 500 Building   Area / Room Location
  Faculty of Medical & Health Sciences 502 Level 2 Reception, Clini
  Faculty of Medical & Health Sciences 503 Level 1, the Philson Library reception
  Faculty of Medical & Health Sciences 504 Level 1 Room 138
  Faculty of Medical & Health Sciences, Boyle Building  505 Boyle Building, Main Reception desk, Ground Floor
  Faculty of Medical & Health Sciences, Boyle Building 505 Liggins Institute, Level 2, Clinical Research Unit
  Faculty of Medical & Health Sciences, Boyle Building  505 Level 3, Optometry Clinic, Room 340
  Support Building (Auckland Hospital site)  599 Level 12, Room 12.017


Sector 6E Building    Area / Room Location
  Student Health Centre R Block Student Health Centre Room 121
  Main Building L Block Main Reception Desk
Advanced Clinical Skills Centre 98 Mountain Rd, Epsom


Sector 700 Building   Area / Room Location
  Anaesthesiology 721 Level 1 Reception
  University Clinics - Main Building 730 Level 1, Clinic Reception, Room 100L3
  Main Building 730 Level 1, Student Health Nurse Room 110
  Main Building - SOPH 730 Level 2, Reception, Room 201
  Main Building - SOPH 730 Level 3 Room 375
  Exercise Sciences  731 Level 1 Room 131
  School of Biological Science  733 Level 3 by Elevator
  Ray Meyer Research Centre - Centre for Advanced Composite Materials 740 Level 2 Room 261
  University Clinics/Exercise Sciences Training Centre 751  
  Exercise Sciences 750A Level 1 Room 174 Physiology Lab

Leigh Marine

Leigh Marine Leigh Marine Science Centre 608 Room 105A

Tai Tokerau Campus

Tai Tokerau Campus 13 Alexander St, Whangarei    

 AED Locations Nationwide click on this link

Other injuries or medical conditions

If the injured person is conscious:

  • Treat bleeding by putting pressure on the wound and raise the limb if possible
  • Treat shock by lying the injured person on their back, loosen their clothing and keep them comfortably warm
  • Treat burns for at least 10 minutes under cold running water
  • Treat broken bones by immobilising the injured part (don't move people with neck or spinal injuries)
  • Stay with and observe the injured person
  • Get appropriate medical care as soon as possible

Should someone suffer a life threatening medical condition or injury or the persons condition deteriorates or you are in doubt then call an ambulance by dialling 111.

Non-life threatening conditions that need treatment 


It is important to note that University Health Centres located at each of the University Campuses are not Accident and Emergency Centres and therefore unable to provide this level of support.

If a staff member / student requires medical attention as a result of a minor accident / injury, then the person should be taken to nearby Accident & Medical Centre. See list below.

Needle Stick Injury


Any ‘needle stick’ or similar injury involving blood or body fluids must be reported and medical assistance sought immediately.

  • It should not be assumed that blood from a colleague is safe, or that past Hepatitis B vaccination will provide sufficient levels of antibody against HBV.
  • Wherever possible, contact Auckland Hospital Accident and Emergency to provide advance notice of ‘needle stick’ injury.
  •  It is important that such accidents are reported and the assistance of Auckland Hospital Emergency Department is sought immediately.
  • The Auckland Hospital Emergency Department may need to arrange tests to detect Hepatitis B, Hepatitis C and HIV infection in the donor.
  • Wherever possible, the person who was the source of the blood should also attend.


Nearest Accident and Medical Centres

City & Grafton Campuses

Quay Med A & M Clinic
68 Beach Road, Auckland, 1010
Get directions
‎(09) 919 2555

White Cross Healthcare Limited
Placement on map is approximate
202 Ponsonby Road, Ponsonby 1011‎
(09) 376 5555

Auckland Hospital A & E
Park Road, Grafton

City Med Medical Centre
Contact: 0-9-377 5525
Ground level, Quay West Building Cnr Albert St & Mills La Auckland Central Auckland

One Health Accident and Medical Centre
122 Remuera Road Newmarket
522 2800

Epsom Campus


White Cross Healthcare St Lukes
52 St Lukes Road, St Lukes
P: 09 815 3111 F: 09 845 1310

One Health Accident and Medical Centre
122 Remuera Road Newmarket
522 2800


Tamaki Campus

Ground Floor, Ascot Hospital
90 Greenlane Road East, Greenlane
P: 09 520 9555 F: 09 520 9556

White Cross Healthcare, Baycare (Eastridge)
Eastridge Shopping Centre, 215 Kepa Road, Orakei
P: 09 521 8880 F: 09 521 8889

One Health Accident and Medical Centre
122 Remuera Road Newmarket
522 2800

To find out more about the University's approach to first aid read our first aid policy.

Read the University’s First Aid Policy.

Alternatively you can contact:

Robert Powell
Health, Safety and Wellbeing Manager
Room 1201, Level 12
49 Symonds Street
Ext 87002